
When Software Becomes the User
Agents without a human in the loop
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Essays about AI, emerging technology, and products becoming capabilities. Published on Substack and collected here.

Agents without a human in the loop
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3 months of Scale, free, for founders ready to ship against the headless thesis.
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Building a real agentic workflow into Brightdesk with Noodle Seed.
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The first shift was making software available to agents. The next is giving developers the platform to reimagine what it becomes.
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The choice every software company is about to make, and the one we already made
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On living inside the post-human era nobody announced
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The most dangerous interface in software is the one between two confident systems.
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How Addy, an agent inside Mars, took over our Google Ads. And what that taught me about staffing a company with agents.
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How one agent took us to 3% of OpenAI's app store - and growing daily!
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Workflows, failures, and the things that surprised me most about operating AI alongside a small team.
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10 people. 10 AI agents. Built from operational pain, not a product roadmap.
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1,000+ production deployments. Three full-stack engineers. No Kanban boards. No sprint ceremonies. Just a hit list, a virtual room, and customer obsession.
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Over a billion people ask AI for recommendations. Most businesses are invisible there.
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The real opportunity lies in being present inside AI platforms, not as a citation, but as an interactive experience.
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Shopping Research launches to 800M users. Walmart and Target already integrated. Here's what it means for your business.
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Why businesses have 36 months to position for the AI economy
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800 million people stopped searching and started asking on ChatGPT. Is your business part of the answer?
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How to 10x your cognitive bandwidth across market research, customer insights, and strategic decisions
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How a weekend experiment with Claude Code subagents revealed the future of artificial intelligence hiding in plain sight
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What I learned by trading my "executive privileges" for a laptop and some very patient mentors
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